The Boutique Hotel Guest Experience Awards (BoHos) recognise UK and international boutique, lifestyle and hybrid hotels for providing excellence in guest experience.
Unlike many other industry awards, the BoHo Awards are not granted based on scores from ivory-tower judges, academics or social popularity contests and votes, but are awarded based on feedback from real guests in the form of online reviews and direct feedback.
The awards are held in conjunction with the Boutique + Lifestyle Hotel Summit, Europe’s only B2B boutique and lifestyle hotel conference. The Awards themselves are absolutely free to enter, and all BoHo Awards entrants will receive a 10% discount on summit tickets. Furthermore, each hotel shortlisted for a BoHo Award will also be provided a complimentary ticket to the summit and awards gala at which the 2019 BoHo Awards winners will be announced.
Nikki Swart, Co-owner of Rivonia Bed and Breakfast
Craig S Webb, General Manager of Cotswold House Hotel & Spa
Johnson Joseph, Former General Manager, The Lalit London
Nassar Khalil, Owner & CEO, Dunalastair Hotel Suites
Sinéad Tierney, General Manager, Tara Lodge
The BoHos are are open to any UK or international boutique, lifestyle or hybrid hotel, which can compete in various size and location categories. To enter, you just need to be using a guest feedback partner that can provide verified reviews.
Yes! Entering the BoHos doesn’t cost a thing. Although you do need to be using a guest feedback provider, GuestRevu is offering their services free of charge for the duration of the data collection period. If your hotel is shortlisted, you will even be offered a complimentary ticket to the Boutique + Lifestyle Hotel Summit in London on 22 May 2019.
After you have filled in the short entry form, you will be contacted by a member of the GuestRevu/BoHo Awards support team who will help you collect and submit the guest feedback needed to evaluate your performance.